Very unprofessionally ran. Called at 9:00am said I will be down to look at a certain car. Brought my title and cash and was told they are holding it for someone on their way. I drove a lot of miles to get this car. Very upset
I had the unfortunate luck of dealing with a guy by the name of Kelly at the buy here pay here lot. I was trying to locate our car that was towed in for service and dropped off at the wrong location. Kelly was extremely unprofessional. He would not give me the opportunity to explain the situation. He kept talking over me and then had the nerve to tell me my information was irrevelant to the situation and he wanted a yes or no answer!! He then turned around and asked me a question that he would have known the answer to if he would have listened to me in the first place! I will NEVER deal with him again. I would hate to see how he treats the people who are actually trying to buy a car from him. I was just trying to locate mine! I wish I could rate this lower than 1 star!
These guys are the worst to deal with. I have sent several emails for a vehicle that I was interested in, only to be spammed with emails from their dealership on how ready they are to help me with my purchase and answer any questions. When I send an email with my questions, They spam me again on how ready they are to help me with my purchase and answer any questions. Why not just read the emails your customers send you? After 3 weeks I finally got a response to my email. I have now sent a follow up email and offer for a vehicle. It is now the Fall of 2017, I am hoping to receive a response by 2018. I think I will just take my business elsewhere.
Graham Auto Mall 4th is a US Car Dealer based in Mansfield, Ohio. Graham Auto Mall 4th is located at 1673 W 4th St, Mansfield, OH 44906, USA.
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